
DELIVERY INFO
Delivery is FREE on ALL orders placed for delivery in the UK.
Delivery charges to other countries apply:
S Ireland: £14.95
Europe: £14.95
EASY RETURNS
At Fitnessfootwear.com we offer a no quibble, easy returns policy with no handling fees. If you aren't happy with your purchase, just pop the goods back in the post to us and get a refund or an exchange - simple!
CUSTOMER SERVICE
We have a dedicated customer service team, and have some great feedback from previous customers as a result of our good service. Take a look at our feedback, it's all from people who have brought from us before.
Fitness Footwear is a business built on family values with a focus on excellent customer service while offering the web’s widest choice of sports and outdoor shoes.
Free UK delivery, easy returns and our lowest price promise are just some of the many services we offer. And if you would prefer to speak to us in person, our friendly customer service team can be contacted here.
We like to put a friendly face to shopping online, so we always aim to be within easy reach to make sure you get the answers you want quickly and easily.

In 2005 Fitness Footwear began as a family business selling MBT and Chung Shi shoes. We’ve grown tremendously in just a few years, but we’ve kept our core values through thick and thin. And that’s to always put our customers first by offering great service, Free Delivery, easy returns and friendly advice over the phone and via email.
Today we’re still growing and continue to enjoy a lively environment of family, friends and new recruits all challenging the way people shop online for their sports and outdoor shoes.
We have a real passion for the products we sell whether they’re Merrell Chameleons, Birkenstock sandals or Hi-Tec walking shoes. And as a group of active enthusiasts we tend to wear these products ourselves, so we can always give you firsthand experience and advice when it comes to sizing, styles and getting the best value for your money.
We’re still a relatively young company and that makes us hungry for even greater success! We revel in the competition against other retailers and are ready to teach these old dogs some new tricks.
Our ambition is to become the web’s first choice for sports and outdoor footwear by providing exceptional customer service and an unrivalled range of products while creating a sense of brand, community and familiarity which puts the high street shops to shame.
Thank you for shopping with us.
The FitnessFootwear team
The people: |
![]() Emma Barlow Company Director |
![]() Luke Barlow Managing Director |
![]() Lee Sorrell Customer Services Manager |
![]() Emma Clark Customer Services |
![]() Amy Sorrell Customer Services |
![]() Jonathan Dicks Senior Web Developer |
![]() Adam Smith Marketing Specialist |
![]() Charles Clowes Head Buyer |
Read our review on the top 5 Gore-Tex this season- click now.
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